Official State of Rhode Island website

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State of Rhode Island, Office of Veterans Services , Department of Human Services

Bus Pass Program For Low-income Seniors and Low-income Persons with Disabilities

Program Description

Qualified U.S. military veterans are encouraged to apply for RIPTA’s reduced fare programs as they may be eligible for transportation benefits on RIPTA’s fixed-route service.

RIPTA offers a reduced fare bus pass program for low-income seniors (age 65 or over) and low-income persons with disabilities. Qualifying participants in this no fare program are issued a “Valid All Day” photo identification card that they use to board the bus.

Services

  • RIPTA offers half-fare boarding to seniors and persons with disabilities, regardless of income, during OFF PEAK hours. Passengers enrolled in this program are issued “Valid Off Peak” photo identification cards. These passengers pay full fare during RIPTA peak service hours (7am-9am and 3pm-6pm) on weekdays. They can also use a Medicare Card to board. If they would like to obtain a RIPTA Photo ID card for this discount, they can apply online.
  • The passes issued for these programs are valid for two years and there is a $10 processing fee per issuance.  They are not transferable and will be confiscated if used by another individual that is not the person pictured on the pass. There is also a fee to replace cards that are lost or stolen.

How to Apply

RIPTA accepts bus pass program applications in person, online and by mail.

APPLY IN PERSON In person applications are processed at the Photo ID Office in Kennedy Plaza on Monday, Tuesday, Wednesday and Friday from 8am-4pm (closed 12pm-1pm). In addition, RIPTA’s Customer Service staff travel to communities throughout the state to process Photo ID bus passes for qualified seniors and individuals with disabilities with valid documentation. Visit RIPTA.com/calendar to upcoming Photo ID road trips.

APPLY ONLINE: Bus pass for first-time applicants and renewals HERE: Reduced Fare Bus Pass Program

APPLY BY MAIL: Please fill out the application and then mail your completed application (with all supporting documentation) to Attention: Photo ID Office, RIPTA, 705 Elmwood Avenue, Providence, RI 02907

 

Contact 

RIPTA Customer Service Agents are available Monday-Friday 6:00 AM-4:30 PM, as well as Saturday and Sunday 8 AM – 12 PM and 1 PM – 4 PM.

Please call (401) 781-9400, or click to use the RIPTA contact form 
 

Click here to visit the RIPTA website